An IT career isn’t explicitly reserved for engineers and technology specialists. 对于像劳伦这样的人, 谁是澳门网赌大全网址公司的商业分析师, you can excel without a background in IT if you’re willing to jump in and learn new things. In her position that involves documenting all of Bellwether’s internal processes, Lauren uses her love of learning to figure out how things work, 了解流程, 看看哪里可以改进. “我一直在学习，”劳伦解释说. “我尽可能多地吸收, 把碎片拼在一起, and be a bridge or translator between the technical and client-facing […]

Gary说, 澳门赌场网址大全’s superpower is the way that everyone in the organization shares information. 沟通是否采用客户会议的形式, 与同事一对一讨论, 或者创建文档, 结果是人们获得了理解. Understanding is essential for making connections and facilitating forward movement. Gary is a Project Resource at Bellwether and in his 28 years with the company he’s facilitated a lot of forward movement for clients, 的同事们, 以及他自己的职业生涯. He’s seen a lot of changes during the four decades that have passed since he started working in IT in the […]

罗德尼是澳门网赌大全网址公司的专业服务经理. He’s been working in the IT industry for more than three decades, 大部分时间都在澳门网赌大全网址公司. It was during his high school years that he became interested in computers when his brother-in-law introduced him to the world of technology. He found that he loved it but his career in IT almost didn’t take off. Rodney was walking out of his house to become a supervisor at a Wendy’s restaurant when he got a call from Poco Sloss, 风向标所有者, 当时被称为“计算机之地”. 少[…]

Professionals in the IT industry understand their work isn’t solely about technical issues. 他们还与设备背后的人进行互动, and that involves fostering relationships in addition to solving computer problems. 在这个行业积累了多年的职业生涯之后, Bellwether技术支持专家, Jennifer knows that often the best way to help someone with a technical issue begins with simply listening to their frustrations, 让他们感到被倾听. “我讨厌坐在一台出问题的电脑上, 所以我理解你的沮丧,詹妮弗解释道. “如果我能做些什么来帮助那个人……”

Ryan had been tinkering with PowerShell to do individual tasks for several years before he started working on the service desk for Bellwether. Although creating automations wasn’t technically in his job description at the time, he was curious to see what he could do with PowerShell and he asked for the opportunity to experiment. 他得到的是学习的空间. 快进到现在, and Ryan is neck-deep in PowerShell every day as a Security Automation Engineer. You might say that discovering this application has led Ryan to his calling but he’s not just a fan. 他是个狂热的[…]

电话里经常可以听到一声如释重负的叹息, when Ross responds to a client support request and the person on the other end knows that their problem is going to be taken care of… fast. As a Support Specialist at Bellwether, Ross troubleshoots client issues all day long. 当他从一个问题转到另一个问题时，速度很快, 从简单的密码重置到网络问题, 但他喜欢它，无法想象做其他事情. Ross enjoys the variety that comes with each day, and he feels that the company sets him up […]

史蒂夫·G. is the Scrum Master for 澳门赌场网址大全’s software development team. Scrum is a framework that helps dev teams work together to create products that solve complex problems. 史蒂夫的职责是推动团队前进. He takes upcoming requirements and input from stakeholders and distills it into reasonable chunks of work for the dev team to tackle. 在日常的基础上, 你会发现史蒂夫在主持会议, 收集信息, 与利益相关者沟通, 寻找问题的答案. His activities resemble those of a Project Manager – and he’s certainly managing projects – but with Scrum, 团队如何[…]

布莱恩以周密著称. Whether it’s revamping a network closet’s cabling or getting answers to questions before they’ve even been asked, 布莱恩喜欢做好准备. This quality serves him well as an Escalation Engineer for Bellwether and the end result is that clients feel taken care of. 据布莱恩说, there are a combination of factors that come together to create a client experience where people feel heard and attended to. 一个是人际互动. 当他在解决问题的时候, he likes to go directly to the individual to talk with them to find out exactly […]

Every day is different and holds its own challenges for Michele, and she likes it that way because it keeps her thinking and learning. 作为Bellwether的客户经理, it’s Michele’s job to be the go-to person whom clients call on when they have questions about anything at all having to do with their Bellwether IT services. She may not always have the answer right away, but she’ll find it or get them to the people who do. 在她的角色中, Michele works closely with Bellwether’s vCIO’s (Virtual Chief Information Officers) to make sure that the lines of communication […]

Zasha, Director of Operations at 澳门赌场网址大全, hasn’t always worked in IT. 事实上, when she landed her first IT job as an assistant systems administrator for a government contractor, she didn’t have any experience in the field except for being her family’s go-to IT resource. 在面试过程中, she didn’t know the answers to all of the technical questions that she was asked. But it turned out that how she did answer revealed a lot of about who Zasha is and not just what she knew. “我没有IT方面的专业经验，而且……”